Return and Refund Policy

Effective Date: February 23, 2026

1. Overview

At My Gardening Supplies, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we are here to help. This Return & Refund Policy outlines the conditions under which returns and refunds may be requested.

2. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• A receipt or proof of purchase is required.

Items that cannot be returned include:

• Perishable goods such as plants, seeds, or soil amendments.
• Gift cards.
• Downloadable digital products.
• Items marked as final sale.

3. Return Process

To initiate a return, please contact us at support@my-gardening-supplies.com with your order number and reason for return. Our team will review your request and provide instructions on how to proceed.

Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item).

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 5–7 business days.

Please note:

• Shipping costs are non-refundable.
• Refund processing times may vary depending on your payment provider.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at support@my-gardening-supplies.com.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery. Provide photos of the damage and your order number so we can resolve the issue promptly.

7. Late or Missing Refunds

If you have not received your refund after 7 business days, please check with your bank or credit card company. If you still have not received your refund, contact us at support@my-gardening-supplies.com.

8. Cancellations

Orders may be canceled within 24 hours of purchase if they have not yet shipped. Once an order has shipped, it cannot be canceled and must follow the return process.

9. Contact Information

If you have any questions about our Return & Refund Policy, please contact us:

Email: support@my-gardening-supplies.com

Phone: 540-690-1064

Address: 440 Monticello Ave Ste 1802 #905486 Norfolk VA 23510

My Gardening Supplies

https://yourgardensupplies.com/

United States

February 23, 2026